Live Customer Service
1-888-293-2339
Celebrating 25 years online 1999-2024
Design Professionals
Inquiry Form
Custom or Special
Orders Click Here
 

Pergola Shipping Information

Step 1: Packaging


Our easy assembled kit packages ship on a compact pallet. Then we add plywood barriers, to protect your pergola, before weather proofing the pergola kit with heavy duty vinyl boat wrap.
 
Step 2: Transit
We ship most pergola kit packages on a pallet through motor freight. Once your pergola leaves the warehouse you will receive an email with the carrier's name, phone number, and tracking number. You may track your shipment online from the carrier’s website we provide. Fifthroom.com works with freight companies to provide prompt, on-time deliveries. Once your pergola arrives at the desired terminal the trucking company will call you to schedule the estimated time of delivery. (Actual delivery usually occurs within a two or three hour window).
 
Step 3: Curbside Unloading


We recommend having 1 or 2 people available to unload the contents of your pergola kit package. No piece weighs more than 65-70 pounds and can be carried to your job site or stored away until you are ready.
 
No Touch Delivery (For Our Easy Assembled Kits Only)
We will hire a local towing company to deliver the pergola to your business or residence. The "No Touch" fee varies depending on the mileage between you and the local shipping terminal, though the fee usually ranges from $399-$599.
 


Customer Service
Shopping Help
Company Info
Tools & Resources
outdoor furniture blog

Submit
© 1999 - 2024 Fifthroom.com • 5410 Route 8, Gibsonia, PA 15044 • Phone: 1-888-293-2339 • All Rights Reserved.