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Spindle Hawthorne Pedestrian Bridges

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Pedestrian Bridge Reviews
 -
 of 23 Reviews

11 out of 20 found this review to be helpful!
Great bridge!
By V.E.S. from Acworth, GA

Using Fifthroom to engineer and construct the kit solved a big problem for me; which local contractor had the experience and expertise to make a bridge for me? The bridge is attractive, and most important it is sturdy and safe. I trusted Fifthroom and it was a good call. I recommend them without hesitation.

Service and Delivery Comments:
Everyone I spoke with with was helpful, kind and knowledgeable. That plus a good product is a winning combination!

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23 out of 43 found this review to be helpful!
Very happy with product and service
By KZ from CA

Well made. Sturdy. Easily assembled with clear instructions. Assembled in one day. They provided extra hardware, just in case.

Service and Delivery Comments:
Excellent customer service and fast shipping. Easy to reach someone for help

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20 out of 39 found this review to be helpful!
Wonderful New Bridge
By Bruno from BH Pond

Good quality, exactly as described

Service and Delivery Comments:
Prompt delivery, one piece needed replacement and received in a short time

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40 out of 57 found this review to be helpful!
Rope Bridge
By Bridge from Ohio

The bridge is well made and designed. The one recommendation is the height of the railings should be higher. Easy to assemble. Make sure you order the extra support.

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25 out of 40 found this review to be helpful!
solid bridge
By Chirs from Sarasota

I am pretty happy with the bridge. It took two of us about 3 hours to fully assemble and position. Clean lines and pretty appearance. The only thing I did not like are those darn square screws. I hate those. I prefer the torx or star-head screws since they don't strip.

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19 out of 31 found this review to be helpful!
An inviting footbridge path to the other side of the garden
By Crooked Garden Curator from http://crookedgarden.com

A well made product that I hope will be a focal point in the butterfly garden for s long time

Service and Delivery Comments:
Sturdy and foolproof shipping container. No way anything would ever break with this packing method.

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43 out of 57 found this review to be helpful!
Not Just for Pedistrians
By Skip from Ramona, CA

I purchased this bridge in order to move my lawn tractor across my "creek" easily. Having previously purchased a walk on bridge, I had a good idea of the quality of the product. When it arrived and I started assembly, I found that the cross braces were not the ones for my particular bridge. I called customer service and received great service, information offer to ship the correct parts and alternatives. I opted for an alternative and Fifthroom promptly gave me a credit to do the local fix. Assembly was easy - really easy since I had my college grandson to help. It's done, in place and has been tested with the lawn tractor. Exactly what I needed.

Service and Delivery Comments:
When my bridge arrived and I started assembly, I found that the cross braces were not the ones for my particular bridge. I called customer service and received great service, information offer to ship the correct parts and alternatives. I opted for an alternative and Fifthroom promptly gave me a credit to do the local fix. This is the best service I have had from any company customer service.

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31 out of 55 found this review to be helpful!
Very well Built
By Matt from California

Well built. solid. Just missed the stain. Also, the instructions are not the best, but we figured it out eventually. Would have preferred the rope line to not be nylon with a more natural look.

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28 out of 46 found this review to be helpful!
Great Product!!!
By TX8uilder from Aubrey, TX

I special ordered this bridge to span a creek and when it came in it fit perfectly and went together very easily. I couldn't be happier with the finished product!!!

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33 out of 51 found this review to be helpful!
excellent
By Ray from SC

Well made bridge. Easy to follow directions and everything went together as it was suppose to. Predrilled holes were always exactly where they were supposed to be. Never had a kit of any kind fit together so well. Very happy with good looking and well constructed 18' bridge with full railings.

Service and Delivery Comments:
Never had to wait more than a minute to talk to friendly and responsive people who knew their products and could answer questions and offer straight help.

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32 out of 50 found this review to be helpful!
Exceeded our expectations
By Angie from Valley Center Ca

Very sturdy and easy to assemble. Nice detail work, and excellent quality wood.

Service and Delivery Comments:
Efficient, and personable order experience, organized, and friendly delivery process.

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33 out of 49 found this review to be helpful!
Well crafted Bridge
By Rick from Pittsburgh, PA

I am very pleased with both the high quality of construction of my new bridge, as well as it's appearance. This replaces one of inferior quality that certainly did not pass the test of time & had required routine maintenance for appearance as well as protection of material.I am looking forward to many years of service, without the hassle of renewing the finish, as needed by the old. The new bridge is a very sturdy & useful bridge, capable of bearing weight in a solid feeling manner.

Service and Delivery Comments:
It would be very helpful to have had predrilled pilot holes for the bridge posts.Drilling pilot holes on a bridge over water is not as easy as it sounds.While the position of the center posts were marked, I was left guessing as to the placement of the end posts.I thought that your directions were not particularly good especially in light of any useful help with the aforementioned posts.

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33 out of 49 found this review to be helpful!
Just what we were looking for
By Mb from Chardon ohio

We are very pleased with our 4'x14'. Footbridge. The ordering process was painless, the delivery was helped by a positive attitude truck driver, plus lift gate. Things went well with moving to the backyard, and construction began. In two days time we had concrete abutments,and full assembly of the bridge, in place. Our landscape company was apprehensive having never installed a footbridge. They were very proud of the outcome, as were we. We stained it in a couple hours time Sherwin Williams mountain ash. Perfect!

Service and Delivery Comments:
The stainless steel hardware was perhaps an unnecessary expense of 200.00. It proved to be soft, easily broken. I would recommend zinc hardware, purchased locally instead. Take the included hardware and match at hardware store. Only complaint....love our footbridge!

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29 out of 56 found this review to be helpful!
Rope Bridge
By carolj803 from South Carolina

I love my little bridge. It's only 10' long and 2' wide but I wanted it to be small to go over a small stream I created that goes to a small waterfall and goldfish pond. It is a viewing bridge to look at the pond. Stained it to match my house stain-a blue gray and it went together wonderfully simply.

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28 out of 56 found this review to be helpful!
excellent service
By Kathy from pocono mountains

just as pictured. appears to be very sturdy so far.

Service and Delivery Comments:
Really quick delivery. Very pleased with delivery arrangements. Excellent customer service.

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31 out of 55 found this review to be helpful!
Great Bridge
By YDBECK from Illinois

I loved this project, all the pieces were there, pre-marked and drilled with easy to follow instructions. What impressed me the most was that the Trusses were already put together cutting down the work time a lot. My wife and I were able to get the bridge built in 2 days. We made a hole in each top piece of hand rails and inserted solar lights which made it look fabulous at night.

Service and Delivery Comments:
Your customer service was beyond reproach. Whenever i had a question or problem they were willing to help on the spot.

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36 out of 54 found this review to be helpful!
Delightful experience!
By JD from Fayette County, GA

We just installed our new bridge at our health club outdoor pool. It is beautiful. Although we felt it necessary to re-enforce the sub-structure, that is the only modification we made. 'Very satisfied.

Service and Delivery Comments:
This was such an easy purchase to spec and purchase. The people with whom we dealt were all knowledgeable; didn't make me feel like an idiot; and were most helpful. Their website is awesome, and so easy to maneuver!

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28 out of 47 found this review to be helpful!
12 foot treated pine bridge no rails
By Nethers from Idaho

The bridge arrived preassembled. The delivery truck had a lift gate which made unloading simple. I also have a small tractor. It was packaged well because it made it 1500 miles cross country unblemished. I picked the bridge up with the tractor (nylon straps), hauled it into the woods, set it down, DONE!

Service and Delivery Comments:
There was a small additional packaging fee for preassembled unit. It was well worth it for me. Do it yourselfers would probably like the small project.

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18 out of 30 found this review to be helpful!
nice addition
By Red Truck from Clovis, Cal.

The cherry blossom is a focal point of our side yard leading to the shop.It spans a rock drainage"ditch"that looks fantastic now. Neighbors all love it.

Service and Delivery Comments:
Went together with no trouble at all.

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56 out of 77 found this review to be helpful!
Nice bridge but with an error in the color
By Karen from Aptos, CA

The bridge components arrived safely on Monday, March 25, and a carpenter assembled the bridge without difficulty on Tuesday. The only problem was that color of the highwood wrap on the long beams was incorrect. We learned from a service rep at the company that the acorn (brown)and toffee (yellow) colors on the website had been reversed. We have asked the company for a refund of some of the purchase price to compensate for the error.

Service and Delivery Comments:
Dan and Mike, with whom we spoke several times, were very helpful.

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33 out of 69 found this review to be helpful!
Very Nice Bridge, Awesome Price
By seejett from Santa Barbara

Well made easy to build and install.

Service and Delivery Comments:
Very easy to work with sales staff. Only problem was the shipping company was hard to work with.

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28 out of 57 found this review to be helpful!
landscaping bridge
By lake boy from minnesota

I'm happy with the quality and quick shipping. I will be using this bridge to get over the rocks when going into the lake. As I live in Minnesota I have stained it but have decided to wait until the spring to put it in.

Service and Delivery Comments:
Thanks for cutting the posts to a longer length, I'm sure that this will work fir what I plan to do

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30 out of 86 found this review to be helpful!
Good product!
By Guy next door from Pottstown, PA

nice looking, stable and easy to assemble best describes it. A little pricy for what you get, though.

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